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Privacy policy

Deutsche Telekom IoT GmbH (“Telekom”) data privacy information for Data Intelligence Hub (DIH)

 

Deutsche Telekom IoT GmbH attaches great importance to protecting your personal data. We always inform you what personal data we collect, how your data is used, and how you can influence the process.

 

 

Where can I find the information that is important to me?

This data privacy information provides an overview of the items which apply to Deutsche Telekom processing your data in this web portal. Further information, including information on data protection for specific products, is available at https://www.telekom.com/en/corporate-responsibility/data-protection-data-security/data-protection and https://www.telekom.com/en/deutsche-telekom/privacy-policy-1744.

 

 

Who is responsible for data processing? Who should I contact if I have any queries regarding data privacy at Deutsche Telekom?

The data controller is Deutsche Telekom AG, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany. If you have any queries, please contact our Customer Services department or the Global Data Privacy Officer, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany, datenschutz@telekom.de.

 

 

What rights do I have?

You have the right

    1. To request information on the categories of personal data concerned, the purpose of the processing, any recipients of the data, the envisaged storage period (Art. 15 GDPR);
    2. To request incorrect or incomplete data is rectified or supplemented (Art. 16 GDPR);
    3. To withdraw consent at any time with effect for the future (Art. 7 (3) GDPR);
    4. To object to the processing of data on the grounds of legitimate interests, for reasons relating to your particular situation (Art 21 (1) GDPR);
    5. To request the erasure of data in certain cases under Art. 17 GDPR – especially if the data is no longer necessary in relation to the purposes for which it was collected or is unlawfully processed, or you withdraw your consent according to (c) above or objected according to (d) above;
    6. To demand under certain circumstances the restriction of data where erasure is not possible or the erasure obligation is disputed (Art. 18 GDPR);
    7. To data portability, e. you can receive your data which you provided to us, in a commonly used and machine-readable format, such as CSV and can, where necessary, transmit the data to others (Art. 20 GDPR);
    8. To file a complaint with the competent supervisory authority regarding data processing (for telecommunications contracts: the German Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragte für den Datenschutz und die Informationsfreiheit); for any other matters: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen).

 

 

Who does Deutsche Telekom pass my data on to?

    1. To processors, i.e. companies we engage to process data within the legally defined scope, Art. 28 GDPR (service providers, agents). In this case, Deutsche Telekom also remains responsible for protecting your data. We engage companies particularly in the following areas: IT, sales, marketing, finance, consulting, customer services, HR, logistics, printing.
    2. To cooperation partners who, on their own responsibility, provide services for you or in conjunction with your Deutsche Telekom contract. This is the case if you contract with us services from these partners or if you consent to the incorporation of the partner or if we incorporate the partner on the basis of legal permission.
    3. Owing to legal obligations: In certain cases, we are legally obliged to transfer certain data to the requesting state authority.

 

 

Where is my data processed?

In general, your data is processed in Germany and in other European countries.
If your data is also processed in countries outside the European Union (i.e. in third countries) by way of exception, this is done only if you have explicitly given your consent or it is required so we can provide you with services or it is prescribed by law (Art. 49 GDPR). Furthermore, your data is only processed in third countries if certain measures ensure a suitable level of data protection (e.g. EU Commission’s adequacy decision or suitable guarantees, Art. 44 ff. GDPR).

 

 

What data is recorded, how is it used and how long is it stored?

    1. Technical characteristics:
      When you visit our websites, the web server temporarily records the domain name or your computer’s IP address, the file requested (file name and URL) by the client, the http response code, and the website from which you are visiting us.The recorded data is used solely for data security purposes, particularly to protect against attempted attacks on our web server (Art. 6 (1) f GDPR). We do not use it to create individual user profiles nor do we share this information with third parties. It is erased after 7 days at the latest. We reserve the right to statistically analyze anonymized data records.
    2. For the provision of services:
      We use your personal data only for the purpose of technical administration of the websites and to fulfill your wishes and requirements. Additional personal data, e.g. Your name, address, telephone number or e-mail address will not be recorded unless you provide this information voluntarily or in connection with the registration at the DIH Marketplace. The data obtained from you when you contact us will be processed exclusively by Deutsche Telekom IoT GmbH for the purpose of formulating the inquiry response and the provision of services. Only if you have given us your prior consent, we use this data for product-related surveys and marketing purposes – but only in the required dimensions for each specific case and according to the given consent. A transfer of personal data to third parties is only after the express consent of the person concerned. Our contractual partners are contractually obligated by us to treat your data confidentially and in accordance with the statutory provisions. Whether we are allowed to use your data for our own marketing purposes, you can determine yourself in the context of your registration. You will only receive promotional information from us if you consent to such use. You have the option at any time to object to such use and to revoke any consent given.When you register, we process and use the contract data collected at the conclusion of the contract and during the contract period, which are necessary for the mutual and proper performance of the contract, as well as the voluntary information (contract data). The contract data includes the title, last name and first name, address, telephone number and / or e-mail addresses, data on payment processing and sales data – differentiated according to the services used, products and information about the products you use. If you set up additional users, their data will also be saved. Your contract data will be stored beyond the end of the contractual relationship only in accordance with the contractual agreements and are limited to the minimum required in each case. We save the contract text and send you the order data by e-mail. Your contract data will be deleted no later than 90 days after termination of the contract relationship by deleting your user account.
    3. Usage and billing data:
      We store and use billing data for the proper provision of our services and for billing purposes. The billing information includes information about the beginning and end of each use and the services used.

Cookies

Explanations and definitions:
We want you to enjoy using our web pages and take advantage of our content and services. We analyze your usage habits on the basis of anonymized or pseudonymized data so you can find the contents that interest you and so we can make our web pages user-friendly. We or companies commissioned by us to process data create usage profiles to the extent permitted by law. This information cannot be traced back to you directly. Subsequently, we are providing some general information about the various purposes. When the cookie prompt appears when you visit our website, you have the option of accepting or denying the use of cookies. Open the cookie settings to do so. Please note, however, that cookies that are required to deliver the web service (see explanation under 3 a) cannot be denied.

 

Tag management (required)
We use tag management to administer how tools are used on the various web pages of our web portal. A tag is set for each page to do this. Based on the tag, the system can determine which tools should be used for this page. Tag management can be used to specifically ensure that the tools are only used where appropriate.

 

Market research/reach measurement (opt-in)
Reach measurement provides statistics on a website’s usage intensity and the number of users, along with comparable figures for all the connected services. Individual users are not identified at any time. Your identity is always protected.

 

a) Required cookies
These cookies are required to enable you to navigate through the web pages and use key functions. They enable basic functions. They are also used for anonymized evaluation of user behavior, which helps us to continuously further develop our website for you. The legal basis for processing is Article 6 (1b) GDPR.

 

Company Purpose Storage period Involved as
Deutsche Telekom Opt-in method Cookie (3 months)
Deutsche Telekom Comment function Session cookie
Deutsche Telekom Voting Session cookie
Deutsche Telekom Multi-step form Session cookie
Deutsche Telekom Zip code check Session cookie
Tealium Customized design Session cookie Processor
Webtrekk Customized design Cookie (12 months) Processor
Operation Cookie (12 months) Processor
CoreMedia CMS function Session cookie Processor

 

b) Cookies for optional use of tools
These cookies are used when you activate additional features, such as the stock price chart by Investis. The possible functions are described in Section 1 of this privacy notice. The legal basis for processing is Article 6 (Ia) GDPR.

 

Company Purpose Storage period Involved as
Investis Customized design Session cookie Processor
ReadSpeaker Customized design Technical cookies, max. 30 days Processor

 

c) Analysis cookies
These cookies help us to improve our understanding of user behavior.
Analysis cookies enable inquiries of usage and identification possibilities through initial and third-party suppliers in pseudonymous user profiles. We use analysis cookies, for example, to determine the number of unique visitors to a web page or service or to collect other statistics relevant to the operation of our products, as well as to analyze – based on anonymous and pseudonymous information – how visitors interact with the website. This information cannot be traced back to a person. The legal basis for processing is Article 6 (Ia) GDPR.

Other than the required cookies, this website does not use any further analytical cookies for anonymized evaluation of user behavior.

 

d) Marketing cookies/retargeting
These cookies and similar technologies are used to enable the display of personalized and therefore relevant marketing content.
Marketing cookies are used to display relevant advertising content and to measure the effectiveness of our campaigns.  This is done not only on Deutsche Telekom AG’s websites, but also on other advertising partner websites (third-party providers). This is also called retargeting and is used to create a pseudonymous profile of interests and to activate relevant advertising on other websites. This information cannot be traced back to a person. Marketing and retargeting cookies help us to display relevant advertising content for you. If you elect to suppress marketing cookies, you will continue to see the same amount of advertising, but it may be less relevant for you. The legal basis for processing is Article 6 (Ia) GDPR.

 

Facebook:
We use the Facebook Customer Audience service and the Facebook pixel on our websites to optimize our advertising offering, provided you have given the relevant consent to Facebook. Further information on these Facebook services and privacy information from Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) can be accessed under the link https://www.facebook.com/privacy/explanation.
If you use a Facebook user account, the set Facebook cookie makes the Facebook pixel aware of this on our websites. The same cookie is used to transfer the collected usage data to Facebook for analysis and marketing purposes. You can check and/or disable directly via Facebook the way in which Facebook collects, further processes and uses this data.
The Facebook pixel is a JavaScript code that transfers the following data to Facebook:

  • HTTP header information (including IP address, web browser information, page storage location, document, website URL and web browser user agent, as well as date and time of use)
  • Pixel-specific data; this includes the pixel ID and Facebook cookie data, including your Facebook ID (this data is used to link events to a certain Facebook advertising account and to assign them to a Facebook user)

The aforementioned data processing only affects users that have a Facebook account or have accessed a Facebook partner page (whereby a cookie was set). The playing out of advertising on Facebook (partner) pages on the basis of the Customer Audience service does not affect any users that are not Facebook members.
If the Facebook ID included in the Facebook cookie can be assigned to a Facebook user, Facebook assigns this user to a target group (Custom Audience) on the basis of the rules stipulated by us, provided the rules are relevant. We use the information obtained in this way to present Deutsche Telekom advertising on Facebook (partner) pages.
If you would like to opt out from using the Facebook pixel, you can set an opt-out cookie on Facebook or disable JavaScript in your browser. Further information along with setting options for protecting your personal privacy for advertising purposes is available from the Facebook privacy guidelines at https://www.facebook.com/ads/website_custom_audiences/.

 

e) Services by other companies (independent third-party providers)
Our web pages include third-party providers who deliver services independently. When you visit our website, data is recorded using cookies or similar technologies and sent to these third parties. Some data is also used for Deutsche Telekom’s own purposes. The legal basis for processing is Article 6 (Ia) GDPR. The scope, purpose and legal basis on which further processing is carried out for the third party’s own purposes can be found in the third party’s privacy notice.  Information on the independent third-party providers can be found below.

 

Company/service Purpose
AddThis
  • Sharing functions, to share articles
Eventbrite
  • Event tool for registering participation in events (currently only used for Telegraphen_lounge events)
MessengerPeople
  • Registration for Deutsche Telekom’s messenger services using the apps from WhatsApp, Telegram, or Instagram
Facebook
  • Social media integration: Display of posts by Deutsche Telekom from the official Facebook channels within this website
Twitter
  • Social media integration: Display of tweets by Deutsche Telekom from the official Twitter channels within this website
Instagram
  • Social media integration: Display of posts by Deutsche Telekom from the official Instagram channels within this website
YouTube
  • Video player to play embedded video content
  • Video integration by using YouTube API Services (Terms of Service): Display of videos by Deutsche Telekom from the official YouTube channels within this website
Watchadoo
  • Video player to play embedded video content

 

Google
On individual web pages, such as the “Worldwide display” that is reached through the “Group” navigation item, among other options, we use Google Maps to display maps and locations. Google Maps is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By embedding Google Maps your IP address is transferred directly to Google and a cookie stored as soon as you visit a relevant web page. You can obtain information and opt out from data processing by Google at any time at http://www.google.de/intl/de/policies/privacy.

Will my usage habits be evaluated, e.g. for advertising purposes, tracking or fraud prevention?

 

  • Fraud prevention: Explanations and definitions: We want you to enjoy using our websites and take advantage of our products and services. We have an economic interest in ensuring this is the case. We analyze your usage habits on the basis of anonymized or pseudonymized data so you can find the products that interest you and so we can make our websites user-friendly. We or companies commissioned by us to process data create usage profiles to the extent permitted by law. This information cannot be traced back to you directly. Subsequently we inform you generally about the various purposes and techniques. Afterwards you have the right to revoke your consent. However, please remember that in this case you may not have access to the full range of functions offered by our websites.1. Purposes (Art. 6 (1) f GDPR / §15 (3) German Telemedia Act (Telemediengesetz – TMG)
  • Tag management: Tag management is used to manage tracking tools in websites. A tag is set for each page to do this. Based on the tag, the system can determine which tracking tools should be used for this page. Tag management can be used to specifically control tracking so that the tools are only used where appropriate.Market research / Reach measurementReach measurement provides statistics on a website’s usage intensity and the number of users, along with comparable figures for all the connected services. Individual users are not identified at any time. Your identity is always protected.Profiles for designing the web portal based on needsWe use clickstream analysis to improve our websites constantly. The clickstream corresponds to your movement path on the websites. Analyzing the movement paths provides us with an insight into usage habits on our websites. This lets us identify possible structural errors in the websites and thus improve the websites so they are optimally tailored to your needs. Individual users are not identified at any time.
  • Profiles for personalized recommendations: Deutsche Telekom provides you with personalized action and click recommendations for offerings, services or products. To do so, the service provider creates a pseudonymized profile about the services and websites you access on the Internet and assigns categories to this profile. The system displays content or information that matches your profile. At no time are individual users identified or personal data used for the profile.
  • Techniques
    • Measurement pixels: Measurement pixels are simply images measuring 1×1 pixels. They are transparent or are the same color as the background, making them invisible. If a website is opened that contains a measurement pixel, this small image is then downloaded from the provider’s server on the Internet and the download is recorded on the server. This way the process provider can see when and how many users requested this measurement pixel or visited a website. The provider can also see whether JavaScript is enabled or not in the browser. If JavaScript is enabled, additional information such as browser information, operating system, screen resolution can be recorded.This function is normally executed by calling JavaScript; nonetheless the term measurement pixel is still used.
    • JavaScript: JavaScripts are used to call the application and to transfer the collected parameters to the particular service provider/measurement pixel provider.

Services from other companies that assume responsibility for providing their services

Google reCaptcha
We use “Google reCAPTCHA” (hereafter “reCAPTCHA”) on our websites. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).With reCAPTCHA we want to check if the data entry on our websites (for example in a contact form) is done by a human or by an automated program. For this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (for example, the IP address, the website visitor’s visit time on the website, or user mouse movements). The data collected during the analysis will be forwarded to Google.The reCAPTCHA analyzes are completely in the background. Site visitors are not advised that an analysis is taking place.Data processing takes place on the basis of Art. 6 (1) DSGVO. The Web site operator has a legitimate interest in protecting its web sites from abusive automated spying and SPAM.For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

 

Google Adwords
Our website uses Google Adwords, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (hereinafter referred to as “Google”). The data processing serves the purpose of analyzing this website and its visitors. Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Adwords is not combined with other data from Google.Google Adwords uses so-called “cookies”, text files that are stored on your computer, to help analyse how users use the site by you. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to a Google server in the US and stored there. If the IP anonymisation on this website is activated, your IP address will, however, first be shortened by Google in countries of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a server of Google in the USA and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other use of this website activity and internet related services Google will not associate your IP address with any other data held by Google.You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=en]. You can set an opt-out cookie to prevent Google Adwords from collecting this data across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to be fully effective. If you click here or the opt-out cookie: Disable Google Adwords.Further information on terms of use and data privacy can be found at https://www.google.com/analytics/terms/us.html or under https://policies.google.com/?hl=en.

 

Social media
We use links to the following social networks on our website: Facebook, Twitter, LinkedIn, Xing, Google+. If you click on these links, you will be redirected to the websites of these providers. Before, no transmission of your personal data takes place.Further information of the social networks can be found here:

Facebook: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland https://www.facebook.com/privacy/explanation

Twitter: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States https://twitter.com/privacy

LinkedIn: LinkedIn Ireland Unlimited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton PlazaWilton Place, Dublin 2, Ireland https://www.linkedin.com/legal/privacy-policy

Xing: XING SE, Dammtorstrasse 30, 20354 Hamburg, Germany https://privacy.xing.com/

Google+: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA https://policies.google.com/privacy?hl=de

Contact requests / contact possibilities

If you contact us via contact form or e-mail, the data you provide will be used to process your request. The specification of the data is necessary for processing and answering your inquiry – without their provision we cannot answer your inquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 (1) lit. b) GDPR.

Your data will be deleted, provided that your request has been finally answered and the deletion does not conflict with any statutory storage requirements, such as in the event of subsequent contract execution.

 

 

Data privacy information last revised: August 07th, 2020